About Amazon Chime Voice Connector Amazon Chime Voice Connector uses standards-based Session Initiation Protocol (SIP) and calls are delivered over the internet using Voice over Internet Protocol (VoIP).

Getting started with Amazon Chime Voice Connector is as easy as a few clicks on the AWS Management Console and then employees can place and receive calls on their desk phones in minutes. The service has no upfront fees, elastically scales based on demand, and supports calling both landline and mobile phone numbers in over 100 countries. This whitepaper assumes that you are already familiar with Session Initiation Protocol (SIP) trunking.Ħ Introduction Amazon Chime Voice Connector is a pay-as-you-go service that enables companies to make and receive secure, inexpensive phone calls over the internet using their onpremises telephone system, such as a private branch exchange (PBX). Amazon Chime Voice Connector is a service that carries your voice traffic over the internet and elastically scales to meet your capacity needs. 24ĥ Abstract This whitepaper outlines the features and benefits of using Amazon Chime Voice Connector. 14Ĥ Document Revisions Appendix A: Call Detail Record (CDR) Specifications Call Detail Record (CDR) Streaming Detail Record (SDR) Appendix B: SIP Signaling Specifications Ports and Protocols Supported SIP Methods Unsupported SIP Methods Required SIP Headers SIP OPTIONS Requirements SIPREC INVITE Requirements Dialed Number Requirements Caller ID Number Requirements Caller ID Name Digest Authentication Call Encryption Session Description Protocol (SDP) Supported Codecs DTMF Appendix C: CloudWatch Metrics and Logs Examples CloudWatch Metrics CloudWatch Logs. 9 Failover and Load Sharing Access Real-time Audio Streaming to Amazon Kinesis Video Streams Monitoring Amazon Chime Voice Connectors Conclusion Contributors Further Reading. 8 IP Whitelisting and Call Authentication. 5 Inbound and Outbound Calling Exclusively. All rights reserved.ģ Contents Introduction. The responsibilities and liabilities of AWS to its customers are controlled by AWS agreements, and this document is not part of, nor does it modify, any agreement between AWS and its customers. AWS products or services are provided as is without warranties, representations, or conditions of any kind, whether express or implied. This document: (a) is for informational purposes only, (b) represents current AWS product offerings and practices, which are subject to change without notice, and (c) does not create any commitments or assurances from AWS and its affiliates, suppliers or licensors. 1 Leveraging Amazon Chime Voice Connector for SIP Trunking November 2019Ģ Notices Customers are responsible for making their own independent assessment of the information in this document.

Amazon chime sip trunk